Liability - Protection for 9-1-1 Call Operators
Posted on Fri, Mar 16, 2012 @ 09:10 AM
The state Supreme Court held Thursday that two 9-1-1 operators are statutorily immune from liability for bungling calls about the fatal stabbing of a woman and her two children. But the Court remanded the case, Wilson v. Jersey City, A-61/62-10, for a determination on whether the operators' actions constituted "wanton and willful disregard for the safety of persons," conduct that would not be immunized. At issue was the interpretation of N.J.S.A. 52:17C-10, which immunizes those who provide 9-1-1 services, including telephone companies and equipment manufacturers, unless there was a "malicious purpose or a wanton and willful disregard for the safety of persons and property."
IMMUNITY PROTECTS 9-1-1 OPERATORS FROM SUIT OVER MISHANDLED CALLS
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