Start With the Promise and the Actual Work
The project is behind schedule, the work is not what you were promised, and the contractor has stopped returning your calls. The first comparison is between the signed agreement, approved changes, payments, permits, and the work actually completed. New Jersey's home-improvement rules make that paper trail important.
Check the Written Contract
For any home improvement project over $500, the contract must be in writing and include:
- The contractor’s name, address, and NJ registration number
- The project start and end dates
- A detailed description of the work to be performed
- The total contract price, including any finance charges
- Any mortgage or security interest related to the work
- A clear statement of warranties or guarantees
- A list of the primary materials and products to be used
(See N.J. Admin. Code § 13:45A-16.2.)
Match Each Loss to a Specific Failure
A contractor may be in violation if they:
- Fail to complete the project
- Perform work improperly, requiring costly corrections
- Proceed without proper permits, causing costly delays
- Misrepresent the scope or quality of work
These failures can create repair costs, delay costs, permit problems, or payments for work that was not delivered. The legal remedy depends on the violation and the resulting loss.
Build the Record Before the Site Changes
Keep the signed contract, change orders, payment records, permits, photographs, inspection reports, and all communications about incomplete or defective work.