Acceptable Use Policy (AUP)

Acceptable Use Policy

Public notice

This page explains the website, portal, and online-tool terms that apply when you use Simon Law Group's public and client-facing digital services.

Effective Date: 2026-05-04

1. Application

This Acceptable Use Policy applies to anyone who accesses or uses the website at https://www.simonattorneys.com ("Site") or the practice-management application and client portal at https://app.simonattorneys.com ("App"), including clients, prospective clients, authorized third parties, staff, attorneys, contractors, and vendors. It is incorporated into the Client Portal Terms of Use and the Staff EULA.

2. Required conduct

You must:

  • comply with all applicable laws and the rules of any jurisdiction in which you act;
  • comply with the rules of professional conduct, court orders, and the duty of confidentiality where applicable;
  • protect your account credentials and use multi-factor authentication where offered;
  • promptly report any actual or suspected security incident, account compromise, or misuse;
  • use only features and access levels that have been provisioned to you.

3. Prohibited conduct

You may not, and may not permit anyone else to:

1. Break the law. Violate any law, regulation, court order, or ethical rule.

2. Infringe rights. Upload, transmit, or display content that infringes intellectual property, privacy, publicity, or other rights of any person.

3. Harm minors. Use the Site or App in any manner that exploits or endangers minors.

4. Harass or threaten. Harass, threaten, defame, stalk, intimidate, or discriminate against any person.

5. Impersonate. Misrepresent identity, affiliation, or authority.

6. Introduce malicious code. Upload, transmit, or distribute viruses, worms, ransomware, spyware, or other malicious software.

7. Probe or attack systems. Probe, scan, penetration-test, fuzz, or otherwise attack the Site, App, or any vendor system, except as expressly authorized in writing or under our Security Disclosure Policy.

8. Bypass controls. Circumvent authentication, rate limits, access controls, content filters, or audit logs.

9. Reverse engineer. Reverse engineer, decompile, disassemble, or attempt to derive source code, except to the extent applicable law expressly authorizes despite this restriction.

10. Scrape. Use bots, scrapers, crawlers, or automated agents to access the Site or App, except for search-engine crawlers respecting robots.txt, or with our prior written permission.

11. Resell or sublicense. Resell, sublicense, or otherwise commercialize access to the Site, App, or any feature.

12. Bulk messaging. Use the App's messaging features (SMS/iMessage via SendBlue, email, fax via SRFax) for unsolicited bulk messages, marketing not authorized by the recipient, or any other use that violates the TCPA, CAN-SPAM, junk-fax laws, or carrier rules.

13. Misuse AI features. Provide false information to AI features, attempt to extract training data, prompt-inject the system, or use AI features to generate content prohibited by law or the rules of professional conduct.

14. Disclose confidential or privileged information to unauthorized persons, including by sharing your account credentials.

15. Strain capacity. Knowingly impose unreasonable load on the Site, App, or vendor systems.

16. Compete improperly. Use information obtained from the App to compete with SLG or with Practice Penguin in violation of confidentiality obligations. (For SLG attorneys, this restriction is limited as required by RPC 5.6 and may not restrict the right to practice law.)

17. Misuse AI for court papers. Draft, finalize, or file court papers, briefs, motions, or other tribunal submissions using AI features without attorney review and independent verification of every cited authority (see Mata v. Avianca, Inc., 678 F. Supp. 3d 443 (S.D.N.Y. 2023)).

4. Authorized security research

Good-faith security research conducted under our Security Disclosure Policy is permitted within that Policy's scope and rules. Out-of-scope or non-conforming testing is prohibited.

5. Reporting

Report suspected violations, security issues, or abuse to info@simonattorneys.com. For privacy matters, contact info@simonattorneys.com.

6. Enforcement

Violations may result in any combination of:

  • warning;
  • suspension or termination of access;
  • escalation to law enforcement or regulators;
  • referral to the offender's employer, bar, or licensing authority;
  • civil action, including for damages and injunctive relief.

SLG may take any of these actions at its discretion, with or without prior notice, where the violation poses risk to the Site, App, clients, staff, or third parties.

7. Reservation of rights

SLG reserves all rights not expressly granted. Failure to enforce any provision is not a waiver of any other.

8. Changes

We may update this AUP. Material changes are governed by the Terms Change & Notice Policy.